Consumer Information

The AASP-MN Member Code of Ethics Ensures that You Receive the Highest Level of Service for Your Automotive Repairs.

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To our customers we promise:

  • To provide high-quality service with trained personnel, using competitively-priced, quality products appropriate for the repair.

  • To offer valid written estimates and keep customers informed of significant changes in the service process.

  • To conform to all applicable federal, state and local laws.

  • To maintain a sense of personal obligation to our customers.

  • To offer resolutions if the expectations of our customers are not met.

To our employees we promise:

  • To encourage continuous training.

  • To provide a quality work environment.

  • To manage our businesses in a professional and sensitive manner.

To the automotive industry we promise:

  • To uphold the highest standards of our industry.

  • To attempt correction of any abuses within our automotive community.

  • To be aware and proactive in response to changing technology and legislation.